Privacy Policy – BirthWithCare
At BirthWithCare, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, our birth doula services, our educational and wellness activities, and our online shop.
By using BirthWithCare.com, you agree to the practices described here.
1. Who We Are
BirthWithCare provides birth doula services, parenting education, support circles, crafting workshops, wellness activities, and mother blessing sessions.
We also operate an online shop offering products related to pregnancy, postpartum care, parenting, and wellness.
2. What Personal Data We Collect
We may collect the following categories of personal data:
a. Information you provide directly
• Full name
• Email address
• Phone number
• Postal address (for product shipping)
• Payment details (processed securely through third-party payment providers)
• Medical and birth-related information necessary for providing doula services
• Preferences for scheduling and service requests
• Information submitted through forms such as interest forms, contact forms, and booking requests
b. Automatically collected information
• IP address
• Browser type and device information
• Cookies and usage analytics related to browsing on our website
c. E-commerce information
• Order history
• Cart activity
• Billing and shipping information
• Product preferences and wishlists
3. How We Use Your Data
We process your data for purposes including:
Doula and Birth Support Services
• Scheduling consultations and sessions
• Providing personalized doula care
• Maintaining communication during pregnancy and postpartum support
• Preparing individualized care plans
Workshops and Activities
• Registration and participation management
• Notifications regarding updates, schedules, or cancellations
E-shop Operation
• Processing and fulfilling orders
• Managing payments and invoicing
• Delivering products to your address
• Handling returns, exchanges, and customer service
Website Functionality and Safety
• Improving website performance and user experience
• Analyzing traffic and usage patterns
• Preventing fraud and ensuring security
Marketing and Communication
• Sending updates about services, events, and products
• Providing personalized recommendations
• Offering promotions when you consent to receive them
4. Legal Basis for Processing
We process your personal data based on:
• Your consent
• The need to perform a contract (service bookings, product purchases)
• Legal obligations (tax and accounting requirements)
• Our legitimate interest in improving services and ensuring website security
5. How We Store and Protect Your Data
• Your data is stored on secure servers with appropriate technical and organizational measures
• Access is limited to authorized personnel
• Payment information is handled by certified payment gateways
• Sensitive doula-related information is treated with strict confidentiality
We do not store your payment card details on our servers.
6. Sharing Your Data
We may share your data with:
• Payment processors such as card or bank service providers
• Courier and delivery services for product shipments
• Email and communication platforms for notifications
• Website analytics and security tools
• Professional partners assisting in workshops or services (only when necessary and with confidentiality agreements)
We never sell your personal information.
7. Cookies and Tracking Technologies
BirthWithCare.com uses cookies to:
• Enable site functionality
• Remember your cart
• Improve your browsing experience
• Track anonymous analytics
You can manage cookie settings through your browser.
8. Data Retention
We keep your personal data only as long as necessary:
• Service-related data is kept for the duration of your care and for record-keeping requirements
• E-shop order information is stored according to tax and legal obligations
• Newsletter and marketing data is stored until you unsubscribe
9. Your Rights
You have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data where legally possible
• Withdraw consent for marketing
• Request limits on certain types of processing
• Request a copy of your data
To exercise your rights, contact us at the email provided on our website.
10. Children’s Privacy
Our services may involve families and minors, but personal data is collected only with the explicit consent of a parent or legal guardian.
We do not knowingly collect data from children without parental permission.
11. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices of those websites.
12. Changes to This Privacy Policy
We may update this policy to reflect changes in services or legal requirements. We will post the revised version on this page with an updated revision date.
13. Contact Information
For any questions about this Privacy Policy or your data rights, contact us using the details provided on BirthWithCare.com.